Delivery will usually be made within 3 working days.
Standard Shipping rate £5.99
Free Shipping on orders over £100
Next day delivery not currently available.
THE DELIVERY PROCESS
On the day MacMillan Spirits dispatches your goods you will receive e-mail/text notification from our courier confirming that the items have been dispatched and will be delivered Next Working Day, or if in an area where next day is unavailable a delivery day will be advised.
ACCEPTING YOUR PARCEL
Our standard deliveries are made during normal business hours, Monday to Friday; to ensure prompt delivery, someone must be present to sign for the parcel.
Please be advised that the courier's policy states that except in case of Delivery in a Safe Place, they require the Recipient of a Parcel to be of Legal Age. Furthermore, you as the recipient of the order, acknowledge that the courier will not carry out any age verification upon delivery.
The age verification checks are at point of purchase as per our website's T&C's.
We currently do not offer international shipping.
If you wish to return Products which are not faulty, please contact us with details of your order within 14 days of delivery of the goods.
Please ensure all products are checked fully upon receipt, as returns can only be processed from the delivery address.
Any returned products must be returned to us in good condition, with all packaging intact. All refunds and reimbursements will be arranged within 30 days of our acceptance to do so and after the safe receipt of the returned goods. Any product returned must be within its original packaging, contain the relevant paperwork and be adequately packed to avoid any possible damage.
The cost and risk of returning the product is the responsibility of the customer and a proof of delivery service must be used.
If, upon delivery of your order, the goods are damaged or incorrect, please email your order number and proof of damage to firstname.lastname@example.org .
REFUNDS AND REPLACEMENTS
We will provide a refund or provide a replacement where available for any products received damaged or faulty, provided we are notified within 3 working days of receipt and you have proof of damage. No compensation will be paid.